FAQs
Courses
Yes, you will receive a certificate for completing a course. Once you complete the course, you will be able to download your certificate, which will also be stored in your personal dashboard.
There are no prerequisites for enrolling in a course. However, all courses include detailed information for the intended audience and their learning objectives. Please ensure you check this information before starting a course to ensure it aligns with your professional goals.
You can track your progress via your dashboard and the course itself. All your in-course progress will saved to the device you are using.
Yes. Courses are permanent fixtures. They will be updated periodically to ensure we provide you with the most current content, but you will always have access to them.
Our platform is designed for you to learn at your own pace and in your own time. You can take as little or as long as you need to review the courses and access the learning materials.
Enrolment
To enrol in a course, simply complete registration to access the learning content.
Prostate Cancer UK’s online learning platform is free of charge.
Technical Support
If you experience any issues accessing or completing the course please use our contact form to log your issue and a member of the support team will reply within 24 hours.
Privacy and Security
We prioritise your privacy and the security of your personal information. Our platform employs industry-standard encryption protocols to protect your data during transmission and storage. Access to your personal information is restricted to authorised personnel only, and we regularly update our security measures to ensure the highest level of protection. Additionally, we comply with all relevant data protection regulations to safeguard your privacy.
Our platform collects the following types of data:
- Personal Information: This includes your name, email address, and other details provided during registration. This information is used to create and manage your account, facilitate course enrolment, and communicate important updates or information related to your learning experience.
- Usage Data: We collect data on how you interact with the platform, such as the courses you access, progress in modules, and activity engagement. This information helps us enhance your learning experience, provide personalised recommendations, and improve the overall functionality of the platform.
- Technical Data: This includes information about your device, IP address, browser type, and operating system. We use this data to ensure the platform functions correctly on various devices and to improve security by monitoring for any suspicious activity.
We do not share your personal information with third parties without your explicit consent, except when required by law or to protect the rights and safety of our users and the platform. For more details, please refer to the Privacy Policy.
